Updated August 2026 – website cookie settings and tracking transparency
This policy explains how Coventry & Warwickshire Reinvestment Trust Ltd (CWRT or the Company) uses cookies and similar technologies on its website. It is intended to support compliance with UK data protection and privacy requirements, including UK GDPR, the Privacy and Electronic Communications Regulations (PECR) and relevant Information Commissioner’s Office (ICO) guidance.
This policy tells website visitors what categories of cookies and similar technologies may be used, why they are used, the choices available to visitors and how preferences can be changed. The specific technologies in use may change as the website develops. Where non-essential technologies are used, the website’s cookie settings should provide appropriate information and controls.
Cookies are small text files stored on a computer, tablet or mobile device. Websites and service providers may also use similar technologies, such as pixels, tags, local storage or other identifiers, to remember information, provide functionality or measure how a website is used.
| Category | Default | Purpose |
|---|---|---|
| Essential Cookies | Always active | Enable core website functionality such as security, network management, session handling and remembering cookie preferences. Where these cookies are strictly necessary, they cannot be switched off through the cookie preference tool. |
| Functional Cookies | Optional | Remember choices or settings that improve functionality or provide a more personalised website experience. |
| Analytics Cookies | Optional | Help CWRT understand how visitors use the website, for example which pages or tools are used, how visitors navigate the site and where improvements may be needed. |
| Marketing Cookies | Optional | Help measure the effectiveness of marketing and communications, understand how visitors arrive at the website and, where applicable, support advertising or campaign attribution. |
When you first visit the website, you should be presented with clear controls for non-essential cookies. CWRT’s intended website setup is to provide options to Accept All, Reject Non-Essential or Manage Cookies.
Essential cookies remain active where they are strictly necessary. Functional, Analytics and Marketing cookies should only be activated in accordance with the visitor’s choices and applicable legal requirements. Visitors should also be able to return to Cookie Settings from the website footer to review or change their preferences.
CWRT may use analytics, measurement or marketing technologies to understand website performance, evaluate how visitors use tools such as the loan calculator or eligibility checker, measure campaign effectiveness and improve the online customer journey.
Where consent is required for these technologies, they will not be activated until the relevant consent has been obtained. The live cookie settings or cookie information presented on the website should identify the relevant provider, purpose and duration where appropriate.
Cookie preferences are separate from choices about receiving marketing communications. Accepting analytics or marketing cookies does not by itself mean that a visitor has agreed to receive marketing emails or SMS messages.
Likewise, providing an email address or telephone number through a website tool does not automatically constitute consent to unrelated marketing.
Where CWRT wishes to send marketing communications and consent is required, the website will present an appropriate and separate communication preference or consent mechanism.
Website tools such as forms, the loan calculator, eligibility checker and AI chatbot may collect information that a visitor actively enters, including contact details and funding-related information. This information is not itself a cookie. It is personal data and is handled in accordance with CWRT’s Privacy, Data Protection and Data Retention Statement.
Cookies or similar technologies may support the operation, security, measurement or functionality of these tools. Where such technologies are non-essential, the applicable cookie preference will be respected.
Session cookies normally expire when you close your browser and are used for temporary website functions. Persistent cookies remain on your device for a defined period or until deleted and may be used to remember settings or preferences.
Retention periods vary depending on the purpose and provider of the cookie. Where practicable, the website cookie settings should provide information about the duration of individual cookies or technologies in use.
Some website functionality may be provided by third parties, including hosting, analytics, communications, embedded content, CRM or marketing service providers. These providers may set or access cookies or similar technologies where relevant to their service. Non-essential third-party technologies will be managed through the website’s consent controls where required.
CWRT may update this policy when the website, technology providers or legal requirements change. The cookie settings and information displayed on the website should be reviewed when new analytics, marketing or functional technologies are introduced.
If you have any questions about CWRT’s use of cookies or similar technologies, please contact compliance@cwrt.uk.com.
